Watch these 15 Mins If You Want to Build a $10,000,000+ Company
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Summary
- Keep expectations clear by stating the obvious, even if it seems obvious to you, and set core values.
- Accountability is crucial as it connects commitment to results. As a CEO, you are essentially the Chief Accountability Officer.
- Communicate effectively by replacing assumptions with curiosity, actively listening, and ensuring clarity to foster trust.
- Establish a regular meeting cadence, or heartbeat, for your team to maintain health, security, and creativity.
- Recognize individuals and teams to reinforce desired behaviors aligned with organizational goals and values.
- Choose one principle—whether it's setting clear expectations, enhancing accountability, improving communication, establishing cadence, or recognizing efforts—that resonates the most and focus on implementing that in your business.
Video
How To Take Action
I would suggest starting with setting clear expectations for your team. Even if you think something is super simple, say it out loud. Make sure your team knows what you need from them. It's like telling someone the rules of a game so they know how to win.
Next, you've got to be all about accountability. Think of it as keeping a promise to get certain results. If you're the boss, you're like the Chief Accountability Officer. Check in with your team often to make sure they're doing what they're supposed to be doing.
When chatting with your team, swap guessing for asking questions, listen really well, and make sure things are super clear. This builds trust. If your team knows what you expect and you listen to them, they'll be happier and work better.
You should meet with your team regularly, just like a family dinner. It keeps everyone healthy and on the same page. Imagine it's the heartbeat of your work family. Having these regular meetings helps everyone know what's going on and feel secure.
Always say "great job!" when someone does something that lines up with what the team or company wants. If you notice and give a shout-out for good work, people will want to keep doing good work.
Finally, pick one area to work on first. Maybe it's being clear, being accountable, talking to your team, having meetings, or saying "good job". Start with what you think will help your business the most. Don't try to do everything at once. Just focus on one thing and you'll see a big difference.
Quotes
"Expectations are the verbalization of how someone should act or something should be done"
– Leila Hormozi
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"Accountability is essentially the glue between the commitment someone makes and the result you get"
– Leila Hormozi
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"Good communication is the bridge between ignorance and understanding"
– Leila Hormozi
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"Recognition reinforces Behavior"
– Leila Hormozi
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"Good communication within a company is a combination of trading your assumptions for curiosity and actively listening to others on the team"
– Leila Hormozi
