They’re Not Stupid You Just…

Summary

• Every time I hear entrepreneurs say they've hired "dumb" people, I think they're wrong.
• Most people aren't stupid; they just haven't been properly taught or trained.
• It’s crucial to know how to teach and reinforce behaviors in your team.
• Employees may enter a business either with little knowledge or with bad habits from previous poor training.
• Just because an employee was poorly trained before doesn't mean they're incapable of learning.
• Most people are capable of learning and mastering new skills.

Video

How To Take Action

I would suggest implementing some key strategies to grow your small business or personal skills. First, recognize that most people can learn and grow; they just need proper training.

1. Develop a Training Program:
Start by creating a simple training manual or guide for your employees or yourself. Outline the skills and behaviors you want to see. Keep it straightforward and easy to follow. This can be a low-cost effort, using tools like Google Docs or even written notes.

2. Regular Check-ins and Feedback:
Schedule regular check-ins with your team to offer feedback and support. This doesn’t have to be formal. Quick, weekly 10-minute meetings can help reinforce good practices and correct mistakes early. The goal is to create a culture where learning and growth are constant.

3. Lead by Example:
Show the behavior and skills you want others to learn. If you’re patient, dedicated, and open to learning new things, your team will likely follow suit. This doesn’t cost any money and will foster an environment of continuous improvement.

4. Create a Mentor System:
Pair experienced employees with newer ones. Mentorship doesn’t have to be formal or time-consuming. Even a few minutes daily or weekly can make a big difference in passing on good habits and skills. If you’re working on personal growth, find a mentor or accountability partner for yourself.

5. Positive Reinforcement:
Acknowledge and reward improvements, no matter how small. This can be as simple as verbal praise or a shout-out in a team meeting. It encourages more of the same behavior and boosts morale.

By following these steps, you can ensure that you and your team are always learning and growing, ultimately leading to better outcomes without needing a large investment of time or money.