How to Respond to Someone Asking for a Discount
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Summary
- When someone asks for a discount, ask for something in return.
- Say, "Sure, I can give you the discount if you give me the name of three friends."
- This way, they feel like they are getting a deal by doing something small for you.
- Many people will agree to this trade because they want the discount.
- Always make sure they introduce you to their friends right away.
- This strategy turns their discount request into a marketing opportunity for you.
Video
How To Take Action
I would suggest implementing a simple strategy to turn discount requests into marketing opportunities for your business. Here's how:
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Set the Expectation: When a customer asks for a discount, confidently say, "Sure, I can give you the discount if you give me the name of three friends." This sets the stage for a value exchange.
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Create a Win-Win Scenario: Most people will agree to this trade because they feel they're getting a deal in return for something small. Just be clear and polite about it. It’s a simple give-and-take arrangement.
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Immediate Action: Ensure that the customer introduces you to their friends right away. Say, "Great! We can complete the discount once you introduce me to your friends now." This way, you secure the leads while the offer is still fresh in their minds.
By implementing this approach, you turn a potential loss from giving a discount into a valuable marketing opportunity. You'll gain new leads who might be interested in your services, expanding your customer base with minimal time and cost. It's a low-cost, high-value tactic that can be easily integrated into your sales conversations.