How to Motivate ANYONE to Do What You Want

Summary

• Always thank and praise people when they do something right; it reinforces positive behavior and makes them more likely to repeat it.
• Recognition and praise are more powerful motivators than punishment; these can lead to higher performance.
• Leading with positive reinforcement rather than punishment creates a more motivated and loyal team.
• When I started in business, I leaned toward discipline, but I saw a culture of fear, leading me to change my approach.
• Building a culture of reward and recognition in your business can reduce employee turnover by 18%, increase profitability by 23%, boost engagement by 14%, and enhance recruitment by 56%.
• Instant recognition is highly effective. Acknowledge good work immediately, maybe with a simple message or gesture.
• Recognition isn't just top-down. Encourage feedback between all levels: manager to employee, employee to employee, and employee to manager.
• Reward the right actions, not just outcomes. This ensures that the team uses correct processes and systems.
• Be physical and visual with your recognition when possible; in-person expressions like high fives or supportive body language are incredibly impactful.
• Commit to a two-week challenge where you pick a specific behavior to recognize, then consistently praise and reward that behavior to see positive results.

Video

How To Take Action

A good way of doing better as a small business owner is to start by praising people when they do something great. This makes them happy and want to keep doing a good job. Here are some tips to help people feel good:

• Say "thank you" a lot! When someone does something right, tell them right away. You could use a message or even just give them a thumbs up.

• Have everyone give praise, not just bosses. People like hearing "good job" from their coworkers and even saying it to their bosses.

• Focus on the good stuff people do, not only when things turn out great. This helps everyone use the right steps to get work done.

• If you can, give praise in person. A high five or a big smile can make a big impact.

• Try a two-week challenge. Choose one good thing to notice about people. Every time you see it, say something nice or give a small reward.

Doing this can make your team excited to come to work. They'll want to do better and stay with your company longer. Plus, more people might want to join your team because they hear it's a great place to work. It's a simple and cheap way to make your business better!

Quotes

"Mary Kay Ash has said there are two things that people want more than sex and money, and that is recognition and praise"

– Leila Hormozi

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"What really happens is that that employee…gets more skilled at avoiding punishment than doing the job how you want them to do it"

– Leila Hormozi

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"If we want to get people to work harder, we need to reward them rather than punish them"

– Leila Hormozi

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"Real discipline should look like teaching"

– Leila Hormozi

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"The more that we can recognize people, reward people, and put our focus on what they do right, we will get more of it"

– Leila Hormozi