How to Beat the 99%…

Summary

• Show up early. Being punctual helps you stay ahead of 99% of people.
• Prepare the night before. This sets you up for success the next day.
• Remember everyone's name. It shows you care and leaves a positive impression.
• Blow people away. Exceed expectations and impress others.
• Follow up quickly. Prompt responses show reliability and professionalism.
• Fall up multiple times. Keep improving and learning from your mistakes.
• Over-deliver in a personal way for each customer. Tailor your service to individual needs and consistently meet their expectations.
• Focus on doing the basics well at scale. Consistency and mastery of basic tasks are the keys to winning.

Video

How To Take Action

I would suggest implementing the following strategies to achieve better results in your personal growth or business:

• Show up early: This is a simple yet powerful habit. Being punctual puts you ahead of most people. It shows you're dedicated and gives you a time advantage to plan and solve problems before others even arrive.

• Prepare the night before: Spend a few minutes each evening organizing the next day's tasks. This ensures you hit the ground running in the morning, avoiding wasted time figuring out what needs to be done.

• Remember everyone's name: Make an effort to remember the names of people you meet. Addressing someone by their name shows that you value them, which strengthens relationships and leaves a memorable impression. Use memory techniques like associating their name with an image or story.

• Blow people away: Always aim to exceed expectations in every interaction. Whether it’s delivering a product, service, or simply engaging in a conversation, go above and beyond. This sets you apart and builds a positive reputation.

• Follow up quickly: Responding promptly to emails, messages, and calls showcases your reliability and professionalism. It’s a small effort that can lead to big gains in trust and credibility.

• Fall up multiple times: Embrace failures as learning opportunities. Reflect on what went wrong, learn from it, improve, and try again. This process of continual learning and improvement leads to mastery over time.

• Over-deliver in a personal way for each customer: Tailor your services or products to the specific needs of each customer. Personal touches can turn a good experience into a great one, fostering loyalty and positive word-of-mouth.

• Focus on the basics: Master the fundamental tasks of your business and do them consistently well at scale. It's not about fancy tactics; it’s about doing the simple things exceptionally well, every time.

Implement these strategies to see significant improvements without needing to invest a lot of money or time. Consistency and attention to detail are your biggest allies in achieving success.