Summary The business isn't growing because the brand isn't growing. The brand isn't growing because of how you're spending your time. You might be hiring people who aren't as competent as needed for the role. It's not that the person is bad, but they might not be the best fit for the company. Don't let…
Summary When starting a company, you make a promise to solve a specific problem. Anyone can make a promise, but building a business is about delivering on that promise. Many internet marketers switch their offers every 6 months because they fail to deliver on their initial promises. Constantly changing offers can indicate a lack of…
Summary If my can of Coke costs me $1 and I sell it for $3, my gross profit is $2. Gross profit is the difference between the selling price and the cost of the item. To find net profit, subtract all other expenses like employees, rent, and electricity from the gross profit. Understanding the difference…
Summary I dedicate one day a week, Mondays, to what's called a "manager day". On manager days, I schedule as many meetings as possible because I can't do deep work if I have even one meeting. For the rest of the week, I keep my days completely free of meetings so I can focus on…
Summary I dedicate one day a week, Mondays, to what's called a "manager day". On manager days, I schedule as many meetings as possible because I can't do deep work if I have even one meeting. For the rest of the week, I keep my days completely free of meetings so I can focus on…
Summary Real feedback is about suggesting what to do next time, rather than criticizing who they are. When giving feedback to a boss, focus on their behavior and actions, not their identity as a person. Phrase your feedback in a positive and constructive way. For example, suggest scheduling meetings at times when they wouldn't need…
Summary I make sure everyone, even Executives, turn in an end-of-week report to me each week. I review these reports because if I ask for something, I need to show that it matters by looking at it. People need to know their work is having an impact and is useful. In the beginning, they might…
Summary When people in a company avoid writing and prefer meetings, it’s often because they find it easier to talk than to write. Meetings can often be a lazy replacement for written communication. Writing is generally more efficient for a company than holding meetings. Turning many meetings into written reports is the best way to…
Summary I thought the person overseeing our portfolio would be a customer success executive, but learned it should be a portfolio operating partner. When I changed the title to portfolio operating partner, I attracted the right candidates with the right skills. Be specific with job titles to attract qualified candidates. Avoid abbreviations in job titles…
Summary If you want to hire people smarter than you, don't fill your team with only very experienced people. This creates no growth opportunity for others and can lead to differing opinions and conflicts. It’s essential to balance your team with a mix of experience levels to allow for mentoring and teaching among team members….