13 Years Of Brutal Business Truths in 90 Mins
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Summary
- Sell to rich people first: It's easier to make profits by selling high-value products to wealthy customers, allowing for over-delivery without requiring huge infrastructure.
- Prioritize effectively: Clarity about your business goal is essential—focus on what truly drives progress and avoid distractions.
- Invest in the best people: Higher cost talent usually brings in far higher returns, making it a considerable arbitrage opportunity.
- Develop a strong brand: Brand loyalty allows pricing above market rates, facilitates better returns on advertising, and ensures customer retention.
- Seek quality over hacks: Long-term dedication to quality in your product and content will outperform short-term hacks.
- Avoid vague directions: Clear and concrete guidance on tasks allows for better execution, especially when delegating to highly skilled individuals.
- Product experience matters most: Ensuring your product or service genuinely impresses customers will lead to organic growth through positive word-of-mouth.
- Understand the inputs and outputs: Break down your business processes into the smallest actions to efficiently drive growth and identify constraints.
- Beware of shiny distractions: Avoid getting caught up in temporary trends or algorithms; focus on the core value of your platforms and offerings.
- Face the brutal business truths: Confront the hardest parts of your business that may hurt your ego, as they're often the key to real improvement and growth.
Video
How To Take Action
I would suggest focusing on providing exceptional value with your product or service. Make it the best part of your customer's day. If you can create an experience so good that people talk about it to others, that's when you'll see natural growth. Remember, it's the details that take your offering from mediocre to exceptional.
A good way of doing business is by investing in the right people. Paying for top talent might cost more upfront, but it often brings back much more to your business than what it costs. I recommend hiring individuals who are not only skilled but also align with your business mission.
To drive growth, understand the smallest actions that make up your business process. Ask yourself why can't you scale up certain aspects right now? Identify any bottlenecks, whether it's in sales, product delivery, or customer service, and address them at their core.
Avoid shiny distractions and quick hacks that promise short-term success. They can divert your focus from what truly matters for long-term growth. Instead, invest time in building a strong brand. Brand loyalty lets you charge a premium and retains customers long-term. It's about the consistent delivery of quality and the trust you build with your audience over time.
Lastly, confront the hardest truths about your business. Addressing the most challenging issues is often the key to breakthrough improvements. Ask yourself what would hurt the most to change or acknowledge about your product or service. That's likely where your most significant opportunity for growth lies.
Quotes
"The magic you're looking for is in the work you're avoiding"
– Alex Hormozi
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"The best people cost more but make you way more than they cost"
– Alex Hormozi
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"The big obvious thing is the problem not the hundred other things"
– Alex Hormozi
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"Stop looking for hacks"
– Alex Hormozi
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"Brand takes a long time to build but it's the most valuable thing that you can own"
– Alex Hormozi